Desktop Management
To manage cost, complexity and an ever-changing technology, Island Tech Services Desktop Management Support Services combines concepts of remote management and automated tools to offer tailor-made and best-fit solutions for desktop management. Desktop Management Support Services offers the entire gamut of desktop services from procurement to disposal.
Island Tech Services currently supports desktop computer systems through highly qualified engineers, experienced managers and a comprehensive back-office technical team. Island Tech Services has also forged strategic alliances with most of the industry leading products principals. Island Tech Services can provide desktop services through: a) remote support, b) direct support through Island Tech Services engineers, or c) through partners, or a combination of the above.
Desktop Management Services
Asset management
Planning & testing
Procurement assistance
Standard built, staging and imaging
Deployment
User support
Install, move, add, change (IMAC)
Technology refresh
Disposition
Island Tech Services specializes in setup, installation, and configuration of servers, computers, and data networks. We offer a complete range of IT implementation services and can handle any custom or common business applications you are currently running. We have certified system and network engineers on staff to help you choose, install, configure, and maintain the right hardware and system software for your organization.
Network and Servers
We offer a full range of network infrastructure solutions and services to include
Firewall and Security Management
Data Backup and Disaster Recovery
Account and System Administration
Server Support
Domain Management and Hosting Services
Secure Remote Connectivity
Voice, Video and Data Cabling
Island Tech Services brings years of design, implementation and maintenance experience to your computing environment. Whether you want to create a Virtual Private Network to allow secure, remote connectivity, control internet traffic, setup a domain with users and groups, or implement automatic patching to your servers, Island Tech Services can do it.
We are authorized service providers for most computer and server hardware manufacturers and operating system vendors. We know what makes them tick and we know how to tweak, tune, and secure them. Whether you have a large enterprise WAN with clustered database servers, load balanced web servers, and hundreds of users or if you maintain a small 5 user or less LAN, we can help you get efficient, take control, and lower costs.
Computers
Island Tech Services certified technicians can help you protect and tune your PC or laptop. We offer special services to find and eradicate viruses, optimize your computer’s operating system, install productivity software, and upgrade hardware and operating system components.
We can help you acquire the right computers and laptops, install the required operating system, apply the necessary service packs, upgrade memory, fine tune operations, remove viruses, setup standard settings, configure file and printer sharing, and much more.
Network Security
Firewall protection is one of the most important pieces to the network vulnerability puzzle. Although your business may not be a target by any person or entity from a hacking standpoint; it is the untargeted, brute-force broadcasts that hackers unleash that cause problems most frequently.
Island Tech Services partners with industry leading firewall manufacturers such as CISCO, Adtran and Watchguard® security to provide complete technology solutions to the ever changing intrusion protection environment.
Island Tech Services has an easy-to-manage firewall and VPN endpoint security appliance designed to meet the needs of small businesses and remote offices. For larger installations we offer routers with unified threat management solution to provide the most comprehensive security in its class.
All of our solutions provide zero day protection, anti-spyware, anti-spam, anti-virus, intrusion prevention, and URL filtering capabilities, and offers advanced networking features to maximize network configurability.
Firewalls keep you network protected from unauthorized access. When you connect a computer to the public internet, you immediately become vulnerable. Firewalls restrict network access to unauthorized users, but also unauthorized applications.
Although our firewall/wireless security recommendations are based on network types, number of users, additional services needed (such as Virtual Private Networks); many companies can be adequately protected at a fraction of the cost that is normally anticipated.
VPN and Remote Access
Looking for a low cost solution to connect remote offices? Virtual Private Network (VPN) solutions are one way to achieve this. Utilizing existing internet connections can be a cost saving way to connect remote offices.
Allow Island Tech Services to consult on how to take full advantage of components you may already possess or consult on what equipment is best suited for additional solutions that may be needed. Island Tech Service's experience with routers, Virtual Private Networks, firewalls, Local Area Network and Wide Area Networks make them a well-rounded firm that can find the best solutions for your business needs.
Many appliance-based network components can provide several types of network services and companies are often surprised of the capabilities that are not being used on the equipment they already own.
Network Migrations
Island Tech Services has the migration solution to upgrade your current system with little or no down time and within working business hours. We provide all the services needed to help your business move to the latest technology platform.
Design and construct your new network
Provides the network infrastructure architecture needed to support all connectivity requirements
Accurately estimate project scope and cost
Develop high-level project and detailed migration plans
Select and procure needed hardware and software
Execute and manage the migration itself from start to finish
Our migration methods will save money because the upgrade project is simpler, more predictable. So don’t have another Consulting Firm use the old outdated Microsoft way of implementing new server.
Mobile Data Solutions
Island Tech Services brings the power of your office to your mobile environment. The ever changing need of the mobile workforce to increase productivity in the field has never been greater!
Through the use of mobile technology devices from laptops to tablets to hand held devices, Island Tech Services has provided the solutions to every market. Partnering with premier hardware and software vendors, we will provide you with a cost effective solution for every business need.
Our services include…
Design the network infrastructure architecture needed to support all connectivity requirements
Select and procure needed hardware and software
Hardware and software Installation services to provide a turn key approach
Project Management:
Island Tech Services provides project management consulting services and support for managing simple to complex projects to help your organization succeed. These include:
Help and support managing projects
Lead projects from start to finish
Project coaches to maintain focus, stay on schedule and within budget
Project turnaround needing to be brought back on track
Island Tech Services provide the staffing and experience you need to implement the projects on time and within budget. Project managers develop requirements, budgets, and schedules for your information technology projects. They coordinate such projects from development through implementation, working with internal and external clients, vendors, consultants, and computer specialists. These managers are increasingly involved in projects that upgrade the information security of an organization, department or business.
Support Plans:
Island Tech Services has a support plan that fits every budget. Some of these options include…
Fixed monthly rates,
bulk hour purchases and
Discounted payment plans
Leasing
Increasingly, businesses today cannot afford to staff a full time IT person to manage there networks. Outsourcing your network monitoring and maintenance to Island Tech Services can save you money and down time. Our support plans include maintenance to secure your servers through remote monitoring and weekly checkups.
Offsite Backup:
Features Overview: The back-IT-up online backup service contains many powerful yet simple to use features. Using back-IT-up gives you backup tools previously enjoyed only by Fortune 500 companies, but with an interface designed for anyone to be able to use. Following are just a handful of the ways that you or your business benefits from using the back-IT-up online backup service.
Security & Encryption: With back-IT-up, your data is always safe. Your files are encrypted using state-of-the-art, 256 bit AES encryption and stored in redundant, secure data centers located hundreds of miles apart from each other.
Backup Sets: Setting up your backups is easy. Choose what to backup by folders or by file types. And with unlimited backup sets, back-IT-up allows you complete control over your backups.
Unlimited Revisions: Do you have certain files that you constantly update? Ever wish you could go back to last Monday's version? With back-IT-up, you can store an unlimited number of versions of the same file. And with advanced revision rules, managing your revisions is easy.
Restore Files 24/7: Backed up data is useless if it can't be stored quickly and easily. With back-IT-up, restoring files can be accomplished at anytime with just a few clicks of the mouse.
Logs & Reports: How do you know your backups really worked? back-IT-up's logs and reports let you know what was backed up, when it was backed up, and how much storage space you are using. If you want even more assurances, you have the option to receive automated email notifications on every successful backup.
Multiple Computers: Need to backup more than one computer or more than one office? With all back-IT-up pricing plans, you have the ability to backup multiple computers within one main account for easy account maintenance. back-IT-up also allows you to backup mapped drives.
Microsoft Exchange & SQL Server Support: back-IT-up gives you the power to backup your critical Microsoft Exchange and Microsoft SQL Databases.
Additional Plugins: In addition to the plugins for backing up Microsoft Exchange and Microsoft SQL databases, back-IT-up offers a free plugin that lets you backup your Microsoft Outlook .pst file as well as the free Microsoft BackupNow! plugin which lets you backup the files you are working on directly from the Microsoft Office application.
Network Cabling and Wiring:
Island Tech Services can provide full cabling services from a single line to an entire building, whether it be Cat 5e, Cat 6, Fiber or Wireless, Island Tech Services can provide the needed services.
Island Tech Services consults, installs, tests and guarantees entire cabling solutions.
Island Tech Services works with the latest wireless and wired technologies to install the most cost-effective, high-speed and stable solutions available.